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R6220 - static route ignored after restart or WAN link down.

TeamT
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R6220 - static route ignored after restart or WAN link down.

Hi,

 

I saw this 2 year old discussion https://community.netgear.com/t5/General-WiFi-Routers-Non/R6220-loosing-static-route/td-p/1493836 but no solution.I have the same issue.

 

Static route works fine after being configured but is ignored after reboot or WAN link down (e.g. disconnect / connect the WAN cable). The below traceroute commands demonstrates the issue. After restart the router route destination 192.168.1.10 over the WAN port instead of 192.168.0.2 on the LAN port. After edit/save of the static route in the router without any changes the static route is fine again. The below attached log demonstrate it. 

 

I have not tested older firmwares as the issue has been around for several years.

 

Netgear / anyone please advise.

 

Kind regards,

Per 

 

C:\Users\Per>time/T
17:12

 

C:\Users\Per>ping 192.168.1.10

Pinging 192.168.1.10 with 32 bytes of data
Reply from 192.168.1.10: bytes=32 time=21ms TTL=63
Reply from 192.168.1.10: bytes=32 time=19ms TTL=63
Reply from 192.168.1.10: bytes=32 time=20ms TTL=63
Reply from 192.168.1.10: bytes=32 time=19ms TTL=63

Ping statistics for 192.168.1.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 21ms, Average = 19ms

 

C:\Users\Per>tracert 192.168.1.10

Tracing route to 192.168.1.10 over a maximum of 30 hops

1 2 ms 2 ms 3 ms www.routerlogin.com [192.168.0.1]
2 6 ms 6 ms 6 ms HOVENASET [192.168.0.2]
3 21 ms 21 ms 20 ms 192.168.1.10

Trace complete.

 

C:\Users\Per>time/T
17:13

 

C:\Users\Per>echo "Power off/on router and waiting e few minutes"
"Power off/on router and waiting e few minutes"

 

C:\Users\Per>time/T
17:17

 

C:\Users\Per>tracert 192.168.1.10

Tracing route to 192.168.1.10 over a maximum of 30 hops

1 4 ms 5 ms 5 ms www.routerlogin.com [192.168.0.1]
2 7 ms 5 ms 5 ms 10.15.2.129
3 12 ms 10 ms 10 ms g-ra-c1-link.se.telia.net [81.228.85.217]
4 17 ms 11 ms 12 ms ld-h-c2-link.se.telia.net [81.228.85.198]
5 * * ^C


C:\Users\Per>
C:\Users\Per>echo "Edit/Apply static route in router without changing anything"
"Edit/Apply static route in router without changing anything"

 

C:\Users\Per>tracert 192.168.1.10

Tracing route to 192.168.1.10 over a maximum of 30 hops

1 4 ms 3 ms 5 ms www.routerlogin.com [192.168.0.1]
2 4 ms 4 ms 4 ms 192.168.0.2
3 18 ms 17 ms 18 ms 192.168.1.10

Trace complete.

 

 

Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 1 of 2
olympos1625
NETGEAR Employee Retired

Re: R6220 - static route ignored after restart or WAN link down.

Hi TeamT,

 

Good day!

 

Welcome to NETGEAR Community!

 

First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Please try downgrading the firmware and see if the issue persists once you reboot the router. If yes, please let us know so we can have one of the Support team to contact you and coordinate with ourt Engineering team.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team

 

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