R6220 v1.1.0.86 cannot connect to facebook and google sometime

[vietdht]

My new R6620 cannot connect to facebook and google sometime when update to v1.1.0.86, if I back to v1.1.0.80, it solved the problem but it will have high ping in online games?

Any help?

[DexterJB · Accepted solution]

Hi @vietdht,

Welcome to the community!

If you haven't yet, we recommend resetting the router to factory settings after the update. The steps are described here. Let us know how it goes.

Dexter

[DexterJB · Accepted solution]

Hi @vietdht,

Welcome to the community!

If you haven't yet, we recommend resetting the router to factory settings after the update. The steps are described here. Let us know how it goes.

Dexter

[DexterJB]

Hi, 

Were you able to get this sorted out?

Dexter