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R6250

Klthoma86
Follower

R6250

Why can't I pause internet for any device??
Model: R6250|Smart WiFi Router (AC1600)
Message 1 of 3

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DexterJB
NETGEAR Moderator

Re: R6250

Hi @Klthoma86,

 

1. What is the firmware version of the router?

2. Are you referring to the "Pause Internet" feature on the Genie app?

3. Are you using Android or iOS?

4. Have you tried using another device (Android or iOS)?

 

Regards,

 

Dexter

Community Team

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Message 2 of 3

All Replies
DexterJB
NETGEAR Moderator

Re: R6250

Hi @Klthoma86,

 

1. What is the firmware version of the router?

2. Are you referring to the "Pause Internet" feature on the Genie app?

3. Are you using Android or iOS?

4. Have you tried using another device (Android or iOS)?

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: R6250

Hi @Klthoma86,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 3
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