× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.

Start a New Discussion

Start a New Discussion

Orbi WiFi 7 RBE973
Reply

Re: R6250

Klthoma86
Follower
Follower
‎2017-12-28 04:15 AM
‎2017-12-28 04:15 AM

R6250

Why can't I pause internet for any device??
Model: R6250|Smart WiFi Router (AC1600)
Message 1 of 3
Labels:
0 Kudos
Reply

Accepted Solutions
DexterJB
NETGEAR Moderator
NETGEAR Moderator
‎2018-01-03 05:29 PM
‎2018-01-03 05:29 PM

Re: R6250

Hi @Klthoma86,

 

1. What is the firmware version of the router?

2. Are you referring to the "Pause Internet" feature on the Genie app?

3. Are you using Android or iOS?

4. Have you tried using another device (Android or iOS)?

 

Regards,

 

Dexter

Community Team

View solution in original post

Message 2 of 3
0 Kudos
Reply

All Replies
DexterJB
NETGEAR Moderator
NETGEAR Moderator
‎2018-01-03 05:29 PM
‎2018-01-03 05:29 PM

Re: R6250

Hi @Klthoma86,

 

1. What is the firmware version of the router?

2. Are you referring to the "Pause Internet" feature on the Genie app?

3. Are you using Android or iOS?

4. Have you tried using another device (Android or iOS)?

 

Regards,

 

Dexter

Community Team

Message 2 of 3
0 Kudos
Reply
DexterJB
NETGEAR Moderator
NETGEAR Moderator
‎2018-01-17 04:39 PM
‎2018-01-17 04:39 PM

Re: R6250

Hi @Klthoma86,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 3
0 Kudos
Reply
Top Contributors
See All
Discussion stats
  • 2 replies
  • ‎2017-12-28 04:15 AM
  • 919 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7