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R6300V2 Firmware not updating

Youretall
Aspirant

R6300V2 Firmware not updating

When I log onto Netgear it says latest version of firmware for my router is R6300v2-V1.0.4.32_10.0.91.chk. My router is currently showing it's on Firmware Version V1.0.3.62_10.0.94COX.

 

When I download and unzip R6300v2-V1.0.4.32_10.0.91.chk and attempt to upload it I get an error message saying this firmware file is incorrect.

 

We're suddenly having issues with our 2G wireless being unstable, started about a week ago, 5G is still working fine, and I'm hoping the firmware upgrade will fix things

 

Any help gratefully received.

 

 

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 1 of 3
plemans
Guru

Re: R6300V2 Firmware not updating

The most recent firmware I'm showing for the R6300v2 is 1.0.4.36. 

Current Setup: CM2000-> SXK30-> GS716v2-> Arris W31 x2-> Pi-hole->
Message 2 of 3
antinode
Guru

Re: R6300V2 Firmware not updating

> [...] My router is currently showing it's on Firmware Version
> V1.0.3.62_10.0.94COX.

 

   Thanks for including the salient datum.  That looks like ISP-specific
firmware, which tends to resist replacement by generic firmware.

 

      https://community.netgear.com/t5/x/x/m-p/1543374

 


> The most recent firmware I'm showing for the R6300v2 is 1.0.4.36.

 

   That's what I see, too.  But I wouldn't expect that to matter in this
case.

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