R6700 Firmware update problem

[Bryansnell]

Downloaded the nighthawk iPhone app, installed my R6700 router, everything working fine, app said to update firmware, I said ok, 50 minute later and app still says its updating and to not turn off the router. Something seems wrong... help!

[antinode · Accepted solution]

> [...] app still says [...]

   I'd forget the apps, and stick with the web browser -- less
(unreliable) Netgear software that way.

> [...] 50 minute later [...]

      https://community.netgear.com/t5/x/x/m-p/1618755

   After you try to restart the thing, if it does not behave as desired,
then report the states of the LED indicators in the next installment.

[antinode · Accepted solution]

> [...] app still says [...]

   I'd forget the apps, and stick with the web browser -- less
(unreliable) Netgear software that way.

> [...] 50 minute later [...]

      https://community.netgear.com/t5/x/x/m-p/1618755

   After you try to restart the thing, if it does not behave as desired,
then report the states of the LED indicators in the next installment.

[Bryansnell]

Thanks for the replies. I went ahead and pressed the reset button and this time I skipped the firmware update step. Up and running now and I will do the update later through a browser. Thanks again.

[michaelkenward]

---

@Bryansnell wrote:
....I will do the update later through a browser.

---

Wise move.

Even the browser can cause problems if you allow it to update "automagically".

Many users prefer to download the firmware and update it from the local file.

The release notes explain what to do:

R6700 Firmware Version 1.0.1.48 | Answer | NETGEAR Support