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R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

I just cannot get this Firmware upgrade to happen!

R6700v2-V1.2.0.24_1.0.1

 

 

Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
Message 1 of 17
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Guru

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

> I just cannot get this Firmware upgrade to happen!

   I just cannot guess what you're doing, or what happens when you do
it!

   "cannot" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.

      https://community.netgear.com/t5/x/x/m-p/1595287

Message 2 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Same issue, I go through the firmware upgrade process ( from .16 to .24) using the iPhone app while connected to my lan, is says it was successfully installed, no error messages but still reports being on .16 version. Have done the upgrade 4 times, same results, the definition of insanity btw.
Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 3 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Alright...

So using  the netgear genie, I follow the instructions using the wizard provided. Has worked in the past, so I figure there should be no problem.  It starts the download, says it is complete.  Then the software comes up with "verifying ."  There it stops and tells me it is unable to verify, I need to go to the web router.net Admin Advance settings site.  So I do.

 

At the web Admin router website I download the *.zip file, as instructed, good. Unzip the *.img file, good.  Then upload as instructed ... Good.

 

razzel dazzel,..  (loose router connection, re-establish, yadayada ..)  All seems well and good, BUT the firmware has not been updated.

 

I have tried this first with the WiFi, (ethernet disabled) Then via ethernet, (WiFi disabled)

I am always re-established with the connection I started out using, but the firmware has not been updated.

 

I really just don't get it. 

 

P.S. I get no error lights on the router, just the usual reset sequences.

 

 

 

 

Message 4 of 17
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Initiate

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

I’m seeing the same issue - I attempted the upgrade from .16 to .24 several times and it’s stays at .16.
Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
Message 5 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

 

Don't try too hard to make the update happed. I thought maybe I was doing it wrong when downloading through the routerlogin site and the update wouldn't take. So then I saved the file and told the router where to look for the firmware update... and after power cycle after blinking amber LED... now it blinks white... indicating corrupt firmware!!!

Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
Message 6 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Wow thats helpful. Its just like they said, it just doesnt happen. No error message or anything. Says it updated but it does not. Thanks
Message 7 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

aside:

 

Notice how antinode (the master, bahaha) is somehow strangely silent when he/she/it was so very quick to point out my naivete.  So typical.

Message 8 of 17
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Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Same issue. 2 things:

  • The 'GUI Language Version' on the Advanced tab shows V1.2.0.24 after completing update process, see attached. 'Firmware Version' still reports V1.2.0.16_1.0.1 both here and on the top of the page.
  • The download page on Netgear support has .16 as the latest version available: http://netgear.com/support/product/R6700V2.aspx#download Not sure if the update got pulled or what, but the gui continues to indicate there's an update available.
Message 9 of 17
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Guru

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

> [...] using  the netgear genie, [...]

   Which "the netgear genie"?  Ever helpful, Netgear uses the name
"Genie" for more than one thing.  Netgear routers have a web-browser
interface called "Genie", and Netgear offers application programs for
various computers/pads/phones, which are also called "Genie".

> [...] Notice how antinode (the master, bahaha) [...]

   The Netgear forum software assigns those titles/ranks, not I.  

> [...] is somehow strangely silent when he/she/it was so very quick to
> point out my naivete.  So typical.

   If your complaint is that I don't spend my whole life tending to this
forum, and you're dissatisfied, then perhaps you should demand a refund.
If your goal was to encourage me to concentrate on your problem, then
let's see how well that works.

Message 10 of 17
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Initiate

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Trying to do the firmware update via the android Netgear app and it says I'm currently on v1.2.0.16 and that there is an update to v1.2.0.24. When I update using the app it says it was successful! After reconnecting to the network it says that the update is still available. Any help would be appreciated.
Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
Message 11 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Once again, right there to put me down, but no solution, go figure.

Message 12 of 17
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Initiate

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Solution found. I followed these instructions to the T and it confirmed worked.

https://kb.netgear.com/000059475/R6700v2-Firmware-Version-1-2-0-24
Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
Message 13 of 17
Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

Same thing happen for me. Tried all the recommended steps and still no update.

Message 14 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

I am also trying to update firmware using the android app. It seems to go through the whole process and then immediately tells me that an update is available and shows that I still have the old version. I read the release notes, but am concerned because they recommend using a wired computer connection, which is not possible for me to do with my current setup. Has anyone successfully updated using a desktop computer with a wireless connection? I'm a little nervous to try because I'm not sure I can figure out how to get past any issues that might arise.

 

Thanks for any help!

Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
Message 15 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

I had problems downloading and installing the update via netgear servers. So I downloaded the .zip file from the link provided by misstafolgers. Followed instructions and it worked perfectly. 

Message 16 of 17
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Aspirant

Re: R6700v2-V1.2.0.24_1.0.1 Firmware upgrade just does not happen.

I had the same problem. I tried everything and it just wouldn't update to V1.2.0.24_1.0.1.

 

I finally got it to work by pressing the reset button in the back until it restored to factory settings and it prompted me to go through the installation wizard, again.

 

The automatic firmware update still didn't work, so I downloaded the V1.2.0.24_1.0.1 firmware .img file from the NETGEAR website and uploaded it manually by going to ADVANCED > ADMINSTRATION > FIRMWARE UPDATE.

 

To my surprise this actually worked and my router is now up-to-date.

 

I hope this helps, goodluck!

Model: R6400v2|AC1750 Smart WiFi Router—802.11ac Dual Band Gigabit
Message 17 of 17
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