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RBR20 connected but not downloading
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2021-05-12
10:06 AM
2021-05-12
10:06 AM
Modem is working fine.
Orbit app: Internet Speed test shows fast up/down speeds. Internet is listed as "offline". Network Map: Router is pink, Satellite is green.
Rokus can connect to wifi and are working fine, but phones, tablets, & PCs can connect to the wifi network but cannot access the web.
any suggestions?
Solved! Go to Solution.
Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 6
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2021-05-12
06:13 PM
2021-05-12
06:13 PM
What firmware are you on?
have you tried a simple factory reset/reinstall?
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2021-05-12
10:43 AM
2021-05-12
10:43 AM
Re: RBR20 connected but not downloading
what actual modem do you have?
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2021-05-12
02:33 PM
2021-05-12
02:33 PM
Re: RBR20 connected but not downloading
NETGEAR CM500
Model: CM500V|Cable Modem for Internet & Voice–DOCSIS 3.0
Message 3 of 6
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2021-05-12
06:13 PM
2021-05-12
06:13 PM
What firmware are you on?
have you tried a simple factory reset/reinstall?
Message 4 of 6
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2021-05-13
07:14 AM
2021-05-13
07:14 AM
Re: RBR20 connected but not downloading
the factory reset worked - thanks.
Message 5 of 6
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2021-05-13
07:22 AM
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