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RBS40V no aggiornamento firmware

Tartufone
Aspirant

RBS40V no aggiornamento firmware

I have an Orbi RBR50 V2.5.2.4 Router with Orbi  RBS40V V2.5.1.6.

The RBS40V cannot update the firmware
I also tried manually (with firmware https://www.downloads.netgear.com/files/GDC/RBS40V/RBS40V-V2.6.1.4_1.0.1.zip) but the problem is presented anyway
I also tried to reset the device to factory settings but without benefit

 

can you give me suggestions?
Thanks
Alessandro

 

 

 

Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker
Message 1 of 6
plemans
Guru

Re: RBS40V no aggiornamento firmware

What actually happens or what error are you getting? 

What process are you using? updating manaully? updating through the app? Updating on the satellite's login page? 

Message 2 of 6
Tartufone
Aspirant

Re: RBS40V no aggiornamento firmware

Updating on the satellite's login page

.errore orbi.JPG

Message 3 of 6
plemans
Guru

Re: RBS40V no aggiornamento firmware

photos don't show until a moderator approves them

Message 4 of 6
Tartufone
Aspirant

Re: RBS40V no aggiornamento firmware

sorry 

the message: Firmware upgrade failed. Please check your file.

tank you

Message 5 of 6
plemans
Guru

Re: RBS40V no aggiornamento firmware

there's 2 versions of the rbs40v. make sure you select the correct one from the drop down. 

Also, make sure you extract the file. 

also, there firmware for when its running in orbi mode and firmware for extender mode. Make sure you download the correct one for what mode you're using it in.

https://www.netgear.com/support/product/RBS40V.aspx

Message 6 of 6
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