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REadyshare drive not visible from HP Laptop

BobLawson
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REadyshare drive not visible from HP Laptop

I have multiple computers connected to my router. I can get to the \\readyshare drive from all wired computers, but I have an HP laptop that can get to the internet and I can run Netgenie from this laptop and it can see the readyshare drive via Netgenie. But I cannot see the \\readyshare drive when I try to access it. I see the gateway and the ReadyshareDLNA but not the drive. I checked the solution listed for this problem on other posts, but that is not working for me. Is it a compatibility problem with the HP laptop or is it some other setting I am missing.

Model: R6300v2|AC1750 Dual Band Gigabit router
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Re: REadyshare drive not visible from HP Laptop

You don't mention the operating system, but could this be relevant?

 

Solution for ReadyShare is not accessible in Windo... - NETGEAR Communities

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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