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Random ping/lag spikes

jnguyen
Aspirant

Random ping/lag spikes

My WNR2020v2 keeps getting ping spikes that last up to 30 seconds. It can happen up to every hour. My modem is new, the coax cable is new, the ethernet is new, and the WNR2020v2 is also new. What could be the problem? and what's the solution?

Message 1 of 5
TheEther
Guru

Re: Random ping/lag spikes

It sounds like something is rebooting or a link is experiencing temporary problems.  Try logging into the router and modem and look at the logs.

Message 2 of 5
jnguyen
Aspirant

At certain times it says the Internet is disconnected

At certain times it says the Internet is disconnected
Message 3 of 5
jnguyen
Aspirant

Re: Random ping/lag spikes

The router was only $25, tomorrow I'm getting the R6400-100NAS router
Message 4 of 5
ElaineM
NETGEAR Employee Retired

Re: Random ping/lag spikes

Did you get a new router?

How's the connection?

ElaineM
NETGEAR Community Team
Message 5 of 5
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