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Aspirant

Router access (R6300v2) with ExpressVPN.

Hi,

I have a R6300v2 and installed ExpressVPN on it and am unable now to access the router (10.0.0.1 or Genie).

Any ideas why?

 

Thanks in advance for helping me out,

Arthur

Message 1 of 5
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Sensei

Re: Router access (R6300v2) with ExpressVPN.

> I have a R6300v2 and installed ExpressVPN on it [...]

 

   When you replace the Netgear firmware with (some unspecified version
of) ExpressVPN firmware, you probably should complain to ExpressVPN
about your problems.

 

> [...] am unable now to access the router (10.0.0.1 or Genie). [...]

 

   "unable" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

   Are you putting some URL or other into some web browser or other, on
some computer/device or other, which is connected somehow or other to
your router?  And you got some error message or other?

 

   Why would you expect "10.0.0.1" or "Genie" (whatever that might mean)
to work?

 

> Any ideas why?

 

   Having approximately no idea what you did, or what happened when you
did it, guessing "why" is beyond my abilities.

Message 2 of 5
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Aspirant

Re: Router access (R6300v2) with ExpressVPN.

Hey antinode,

Thank you for your quick response!

 

Okay, since I installed ExpressVPN version 2.2.2 on my R6300v2 I am unable to access the router, these are the results when trying:

 

PING : Okay

ExpressVPN web app. : Okay

Browser Firefox/Safari on OSX/WinDOS7/IOS to '10.0.0.1' (Router address) : Time Out

Netgear Genie Application : Time Out

Telnet : Time Out

TFTP : Time Out

 

Before installing ExpressVPN on the router life was good, after I get the above results.

Have no idea what's happening and I was wondering if someone else has the same issue with this setup or can give me some direction where to look.

 

Arthur

 

Message 3 of 5
Highlighted
Sensei

Re: Router access (R6300v2) with ExpressVPN.

> PING : Okay

 

   Which part of "actual actions (commands) with their actual results
(error messages, LED indicators, ...)" was unclear?  Copy+paste is your
friend.

 

> Browser Firefox/Safari on OSX/WinDOS7/IOS to '10.0.0.1' (Router
> address) : Time Out

 

> Why would you expect "10.0.0.1" or "Genie" (whatever that might mean)
> to work?

 

   Still wondering.  What are the IP parameters (address, gateway, ...)
on your computer/device?  To what is this computer/device connected?
(And how?)


   To what is this router connected?  Some kind of modem?  Some other
router?  Normally, using Netgear firmware, the LAN IP address of an
R6300v2 would be "192.168.1.1".  It would switch to "10.0.0.1" only if
its WAN/Internet port found itself on a "192.168.1.*" subnet (for
example, from some other router).  By itself, that should not block
access to the router's management web site, but cascading multiple
routers could have adverse implications for communication with the
outside world.

 

> Have no idea what's happening [...]

 

   Again, without better descriptions of what you did, and what happened
when you did it, there may be little which anyone else can do.

Message 4 of 5
Highlighted
Aspirant

Re: Router access (R6300v2) with ExpressVPN.

Okay, I hope this will give you a better idea, R6300v2 is connected to CenturyLink via a Actiontec C1900A modem in Bridge Mode.

Power+Internet lights both green, setup and Internet access OK but if I want to get into the R6300v2 the door is closed.

Examples (OS=WinDOS7, Browser=FireFox Quantum 69.0.1):

 

PING:

 

Hmm..., apparently I cannot insert pictures and without pictures I cannot show you the sreen prints, any idea how?

 

Arthur

Message 5 of 5