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Router not reach far

Dieguis
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Router not reach far

My kids can use internet and there room is just 10ft from the router why is this happening
Model: C3700|N600 Cable Gateway Docsis 3.0
Message 1 of 4

Re: Router not reach far

Assuming that you mean "can not use internet", how are they connecting to the internet in their room? Wifi? 2.4GHz? 5 GHz? What with? What do they see when they try?

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 4
Dieguis
Aspirant

Re: Router not reach far

They lost signal they are using wifi in they ipads
Message 3 of 4

Re: Router not reach far

Lost signal or lost connection?

 

The signal may still be there, but the connection fell over. Or the wifi may have gone off. Any clues from the lights on the router?

 

As before, 2.4GHz of 5GHz? 2.4GHz is slower but travels further.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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