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Router won't work, but the cable and router are both good. Support is baffled.

My configuration is  thus:  Comtrend modem AR-5381u (Consolidated Communications DSL) via cable to Netgear FS105 Switcher. If I plug  this cable directly into the router(before switcher) the internet light  on the  routerlights, and I have connectivity (both wired and wiredless). If I plug the cable into the switcher and then run a cable from the switcher to the router, I have both types of connectivity.  This is all within my house, but I need to have service in my garage, about 100 feet away. This was wired several years ago, and I had internet access until the mice chewed though the cable coming into the garage. That has since been fixed. Now, when I connect the house-to-garage cable to either the switcher (with the modem-to-switcher cable plugged in)  ordirectly to the modem-to-switcher cable (via a female-female connector) and conncect it to the router, I do not get internet connectivity. However, if I go directly into either one of 2 computers in the garage with the house-to-garage cable, I do have internet. So, the router is functioning in the house, the cables are functioning,, but when the 3 are put together, they don't. I have spent 3+ hours with Netgear suipport, to no avail. Solutions, anyone @?

Model: D6000|AC750 WiFi Modem Router - 802.11ac Dual Band Gigabit
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Re: Router won't work, but the cable and router are both good. Support is baffled.

> [...] Comtrend modem AR-5381u (Consolidated Communications DSL) via
> cable to Netgear FS105 Switcher. If I plug this cable directly into the
> router [...]

 

> Model: D6000|AC750 WiFi Modem Router - 802.11ac Dual Band Gigabit

 

   The D6000 is your "the router"?  And you're using its "LAN4/WAN"
port" for its connection to the AR-5381u or FS105 or whatever?  (Not
using its DSL capability?)  Hint: If a device has different types of
Ethernet ports, then "connected to device" is not enough detail.

 

> [...] (before switcher) the internet light on the routerlights, and
> I have connectivity (both wired and wiredless). [...]

 

   The "Comtrend modem AR-5381u" seems to be a modem+router.  Or have
you configured it in some kind of modem-only mode?  If you connect a
computer directly to the "Comtrend modem AR-5381u", what's the IP
address of that computer?


> [...] If I plug the cable into the switcher and then run a cable from
> the switcher to the router, I have both types of connectivity. [...]

 

   Presumably, the FS105 switch is not needed for that to work?  What's
the IP address of the WAN/Internet interface of the router when you do
that?  (ADVANCED > ADVANCED Home : Internet Port : Internet IP Address)

 

   What's a typical IP address for a computer which is connected to
anything in each of your (troubled) configurations?

 

> [...] Now, when I connect the house-to-garage cable [...]

 

   At that point, I got lost.  I don't care about which building or room
is involved, only what's connected to what. You should be able to
reproduce any configuration in one room, with shorter cables, and less
confusion.

Message 2 of 3
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Aspirant

Re: Router won't work, but the cable and router are both good. Support is baffled.

> Model: D6000|AC750 WiFi Modem Router - 802.11ac Dual Band Gigabit

 

   The D6000 is your "the router"?  And you're using its "LAN4/WAN"
port" for its connection to the AR-5381u or FS105 or whatever?  (Not
using its DSL capability?)  Hint: If a device has different types of
Ethernet ports, then "connected to device" is not enough detail.

 

Yes,, I'm  using  the yellow "internet" jack as it is labelled for input.

 

> [...] (before switcher) the internet light on the routerlights, and
> I have connectivity (both wired and wiredless). [...]

 

   The "Comtrend modem AR-5381u" seems to be a modem+router.  Or have
you configured it in some kind of modem-only mode?  If you connect a
computer directly to the "Comtrend modem AR-5381u", what's the IP
address of that computer?

 

It does act as a router,. 192,168.1.1


> [...] If I plug the cable into the switcher and then run a cable from
> the switcher to the router, I have both types of connectivity. [...]

 

   Presumably, the FS105 switch is not needed for that to work?  What's
the IP address of the WAN/Internet interface of the router when you do
that?  (ADVANCED > ADVANCED Home : Internet Port : Internet IP Address)

 

Correct, the FS105 is not needed for it to work, but it is a necessary part of my system as  it provides a method to connect my solar power system's reporting function. 

 

   What's a typical IP address for a computer which is connected to
anything in each of your (troubled) configurations?

 

192.168.1.1

 

> [...] Now, when I connect the house-to-garage cable [...]

 

   At that point, I got lost.  I don't care about which building or room
is involved, only what's connected to what. You should be able to
reproduce any configuration in one room, with shorter cables, and less
confusion.

 

Yes, but you see, that's where the problem is. If the router  works before it leaves the house, and the cable that comes from the house to the garage provides internet directly to a computer, why won't it provide it to the router?

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