Set-up issue


Set-up issue


I am a complete noob with all this, so please be patient.

I just received my new laptop - Dell XPS 17

I have a Netgear wndr3700 router and my wife's laptop is connected wirelessly.

I've been trying to connect my new laptop to my wireless router since yesterday, without success. I am running Win 7 ultimate 64bit.

When connected wired to my router it recognizes my SSID but will not connect. Windows troubleshooter, states something about restarting the router/access point and trying it again which I did several times.

The security type is WPA2-PSK

I am assuming it is a router setting, I thought initially it was my wifi card, but I manged to connect to an unsecured network.

I am not sure what other info you require but your help would be greatly appreciated.

Message 1 of 3

Re: Set-up issue

Try updating the driver for Wifi card in the Dell XPS 17.

If unable to connect wired as well, try updating the driver for the LAN card too.
Message 2 of 3

Re: Set-up issue

When connected wired to my router it recognizes my SSID but will not connect

You will not able to use wireless while ethernet cable is plug to the outer
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