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Re: Setting the time on a R6400

MSRadell
Aspirant

Setting the time on a R6400

How do you set the internal time and date on a R6400? When I go to the traffic screen is telling me it's sometime in January 2003!

Message 1 of 8

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: Setting the time on a R6400

Hi @MSRadell,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

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Message 8 of 8

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DexterJB
NETGEAR Moderator

Re: Setting the time on a R6400

Hi @MSRadell,

 

You can access the router's UI and go to Advanced > Security > Schedule > and adjust the time zone.

 

Regards,

 

Dexter

Community Team

Message 2 of 8
MSRadell
Aspirant

Re: Setting the time on a R6400

I really did that but right now it's telling me that it's January 1 at 09:10:33.

Message 3 of 8
DexterJB
NETGEAR Moderator

Re: Setting the time on a R6400

Hi @MSRadell,

 

1. What is the firmware version of the router?

2. Have you tried resetting the router?

3. Please do a trace route to the time server. You may refer to the steps below.

 

i. Open the command prompt

ii. type tracert time-a.netgear.com and press Enter

 

Please post the results.

 

Regards,

 

Dexter

Community Team

 

 

Message 4 of 8
MSRadell
Aspirant

Re: Setting the time on a R6400

The firmware version is: V1.0.1.6_1.0.4. I've done a reset on the router and that had no effect. Below is the tracert information.

 

trace.JPG

 

Message 5 of 8
DexterJB
NETGEAR Moderator

Re: Setting the time on a R6400

Hi @MSRadell,

 

Please try performing a firmware re-flash then reset and reconfigure the router. You may check the links below for the steps.

 

http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665

 

Regards,

 

Dexter

Community Team

Message 6 of 8
MSRadell
Aspirant

Re: Setting the time on a R6400

I had actually tried reinstalling the firmware over the weekend but I did it this morning for a 2nd time after getting your reply. It didn't have any effect on the time in the router. It's still back in 2003! Maybe it's trying to tell me something 🙂

 

Any other ideas?

 

Message 7 of 8
DexterJB
NETGEAR Moderator

Re: Setting the time on a R6400

Hi @MSRadell,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 8 of 8
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