Reply

Slow speeds on AC 1750 Smart WiFi Router (model R6400)

mandamoxie
Aspirant

Slow speeds on AC 1750 Smart WiFi Router (model R6400)

I just got internet set up through Comcast in my new apartment today, and my connection is supposed to be 150 mbps. I get pretty close to that, speed testing at around 130 when I'm wired directly to my modem. The router that I had was really old and was giving me terrible speeds though, so I went out today and bought the AC 1750 router, thinking that it would solve my problems. 

 

It DID improve my speed up to 30mbps from the 10mbps that my old router was giving me. However, like I said, when I'm wired directly to  my modem I get 130mbps. 100mbps difference is huge. I just updated the firmware to the latest version, but it doesn't seem to have made any difference for me. 

 

Any ideas of how I could fix this problem? 

Message 1 of 2
mandamoxie
Aspirant

Re: Slow speeds on AC 1750 Smart WiFi Router (model R6400)

Nevermind, I fixed it. The cable that came with my router was bad. I switched it out and used the one I had my old router hooked up with and my speed immediately jumped back up to the ~130 range. 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 4344 views
  • 0 kudos
  • 1 in conversation
Announcements

Orbi WiFi 6E