Slow wired internet speed

[Tacyon]

75mb Comcast service connected to a Arris Surfboard 6021 Docsis 3.0 modem connected to R6250 running firmware Version 1.0.4.8.

I'm getting 87mb down direct from the modem and ~35mb down when going thru the router.

Reset, defaulted, I didn't look specifically but I don't recall QoS being setup nor do i think its on by default. Tested against sevral speet test sites to get an average.

Guesses?

[DexterJB · Accepted solution]

Hi @Tacyon,

Please try changing the MTU value. The links below may help out.

http://kb.netgear.com/app/answers/detail/a_id/19863

http://kb.netgear.com/app/answers/detail/a_id/25675

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @Tacyon,

Please try changing the MTU value. The links below may help out.

http://kb.netgear.com/app/answers/detail/a_id/19863

http://kb.netgear.com/app/answers/detail/a_id/25675

Regards,

Dexter

Community Team

[DexterJB]

Hi @Tacyon,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team

[Tacyon]

Unfortunately I as out of town for two weeks (not the unfortunate part) and just before I left, the user replaced the router with a newer one which resolved their speed issue. No further testing is possible (the unfortunate part).