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Re: Trying to configure D6200 modem router for iinet NBN

lozswioklo
Aspirant

Trying to configure D6200 modem router for iinet NBN

Hi , hoping someone can point us in the right direction.

Struggling to configure our netgear modem router to work with iinet NBN. Just seems like we have settings we are supposed to set for iinet but can't find the location of the settings in Netgear Genie. Spent over hour on phone to iinet trying to set it up together to no avail. It seems like there is only old screenshots of network genie floating around online that don't match up with what we are seeing on routerlogin.net.

Anyone had similar experience?

NBN HFC
Model: D6200|Dual Band 11ac ADSL Modem Router
Message 1 of 6

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lozswioklo
Aspirant

Re: Trying to configure D6200 modem router for iinet NBN

Hi, just wanted to say thanks - Firmware was what was causing us grief, we weren't seeing the new NBN fields in the outdated Netgear Genie. Your message gave me enough of a hint to track down what was wrong. 

 

Anyone else who has a similar issue, ask your Internet Provider for details more than once (as originally they gave us the wrong login info), upgrade the Firmware if you don't see the settings you need to change. 

 

Smiley Happy

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Message 4 of 6

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antinode
Guru

Re: Trying to configure D6200 modem router for iinet NBN

> Model: D6200|Dual Band 11ac ADSL Modem Router

 

   Firmware version?

 

> [...] seems like we have settings we are supposed to set for iinet but
> can't find the location of the settings in Netgear Genie. [...]

 

   For the non-psychics in your audience, could you offer any clues as
to what these "settings we are supposed to set for iinet" might be?

Message 2 of 6
lozswioklo
Aspirant

Re: Trying to configure D6200 modem router for iinet NBN

Hi, yep sorry

Device: Netgear D6200 DSL Modem Router

_ _ _ _ _ _ _

routerlogin.net
Netgear Genie D6200 firmware: v1.1.00.09_1.00.09

Tried genie autowizard a few times, not working. So tried configuring under advanced tab.
_ _ _ _ _ _ _

iinet supplied config instructions:

- WAN interface: VDSL
- WAN type: PPPoE
- VLAN ID: 2
- Encapsulation: PPPoE
- login name : supplied
- password: supplied
- Idle timeout: always on
- IP address: get dynamically
- DNS: get auto from IPS
- NAT: enable
- Router: use default

In network genie I can't seem to find:

- WAN interface: VDSL
- WAN type: PPPoE
- VLAN ID: 2
_ _ _ _ _ _ _

Under advanced home tab, the little status tiles are currently:

Green tick: router information , wireless settings 2.4ghz, wireless settings 5.0ghz

Red cross : Internet Port

Yellow alert: guest wireless settings 2.4ghz, guest wireless settings 5.0ghz

_ _ _ _ _ _ _

X (red cross) internet port

Mac address: filled out
IP address: 0.0.0.0
Active connection: PPPoE
IP subset mask: 0.0.0.0
Domain name server: 0.0.0.0
Message 3 of 6
lozswioklo
Aspirant

Re: Trying to configure D6200 modem router for iinet NBN

Hi, just wanted to say thanks - Firmware was what was causing us grief, we weren't seeing the new NBN fields in the outdated Netgear Genie. Your message gave me enough of a hint to track down what was wrong. 

 

Anyone else who has a similar issue, ask your Internet Provider for details more than once (as originally they gave us the wrong login info), upgrade the Firmware if you don't see the settings you need to change. 

 

Smiley Happy

Message 4 of 6
antinode
Guru

Re: Trying to configure D6200 modem router for iinet NBN

> [...] Firmware was what was causing us grief, [...]

 

   Good to hear that you got it to work.

 

> Anyone else who has a similar issue, [...]

 

   Might want to know which version worked for you.
"V1.1.00.38_1.00.38", perhaps?

Message 5 of 6
lozswioklo
Aspirant

Re: Trying to configure D6200 modem router for iinet NBN

Yes, correct V1.1.00.38_1.00.38 was the latest firmware version that worked for us.
Message 6 of 6
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