Is it asking for the wifi password?
have you logged in to check your password?
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
You can do a hard reset by pressing the reset pinhole on the back for 30 seconds. It will reset it back to factory default so you'll have to reconfigure the wifi name and password.