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Luminary

Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

The new interface could be creating issues with your browser. Try a different browser.
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WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234
Message 76 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

jojo69 wrote:
I have the same issue, somebody has found a solution for this problem ?
Many thanks

Same here, I never had one single problem and now I have to reboot every day.
Message 77 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

There isn't much we the consumers can do about it but all this crap about defaulting the settings after doing a firmware update is crap. The new version of the firmware should be intelligent enough to clean up the old settings as needed.
Message 78 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Netgear has turned into what Linksys became after the Cisco purchase. Cisco is famous for releasing "stable" versions of firmware/software updates when they really us clients as unwilling beta testers. Smiley Sad
Message 79 of 149
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Apprentice

Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

notter59 wrote:
There isn't much we the consumers can do about it but all this crap about defaulting the settings after doing a firmware update is crap. The new version of the firmware should be intelligent enough to clean up the old settings as needed.


I agree but then your router would cost twice as much. An easy trade off for home routers.
Message 80 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

I have upgraded my router to v1.0.0.36, and now have issues connecting my Roku/DVD software, esp streaming video. The signal is either fair or good but constantly buffers when playing video to the point it's unplayable.

I returned to the prior firmware without change.

My router is in my office, have issues with streaming players in the living room and bedroom.

I have looked at range extenders but no-one seems to guarantee that the extender will make a difference!
Message 81 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

I have successfully upgraded to v1.0.0.36 but now the router periodically must be reset. Sometimes the wired and wireless links quit. Today the wireless quit but the wired stayed on. This is beginning to happen daily. Anyone else seeing this?
Message 82 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

THrastich wrote:
I have successfully upgraded to v1.0.0.36 but now the router periodically must be reset. Sometimes the wired and wireless links quit. Today the wireless quit but the wired stayed on. This is beginning to happen daily. Anyone else seeing this?


I upgraded to .36 and then had the wireless links dropping every day requiring a router reset.

Downgrading firmware to .12 has restored wireless function without needing resets.

Worth a try
Message 83 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Just wondering for people with wifi problem, do you reset to factory default configuration before upgrading firmware and reset to factory default configuration again afterward?
Message 84 of 149
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Apprentice

Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

You always hard reset after every firmware upgrade to make sure the new code takes effect. Otherwise depending on the problem, you may not see a difference.
Message 85 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

tkj2424 wrote:
every time I try to upgrade it says that it is the wrong firmware
but my router is a WNDR3700v2
Been having the same problem for months. Tried all of the above to no avail. Spent $129 working with Netgear pro's. A waste of money. Been promised an update that will work. Still looking. I'm at my wits end.
Message 86 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

I have the same issue. Stability of the WIFI after the last firmware upgrade is very bad. Connection to an AppleTV and an Apple Airport Express are dropped constantly. Only a reset helps.
Message 87 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

No, I didn't.
Message 88 of 149
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Luminary

Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Have you read the entire thread?
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WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234
Message 89 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

hirush wrote:
Just wondering for people with wifi problem, do you reset to factory default configuration before upgrading firmware and reset to factory default configuration again afterward?


I did today and the problems remained.
Message 90 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Audijs wrote:
I did today and the problems remained.


I think you should contact netgear customer service and see what they got to say about it if your router still within warranty period.

My router has been rock solid after upgrading to 1.0.0.36 for little more than a week. No wifi connection issue, client can exchange messages with each other.


What I did was before upgrading to 1.0.0.36 from 1.0.0.12, reset router by using revert to factory default settings under backup settings. Wired connection directly connected to router itself. Once router has completed reset cycle, proceed to upgrading firmware to 1.0.0.36, and wait for router complete the updating cycle. When router completed updating firmware, proceed to revert to factory default settings under backup settings again.
Message 91 of 149
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Luminary

Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

What you mentioned is all covered in the guide that I linked in the first post of this thread. While I have no proof, I think a lot of people don't put all that much effort into changing firmware, which can lead to undesirable results.

The guide I wrote wasn't written to be a Rube Goldberg machine. There is a reason that step 4 has 14 things to do, but unfortunately some of those reasons get ignored. It's not that the guide is a guarantee. Instead, the purpose of the guide is to eliminate one issue and one issue only, a botched firmware update.

It's a waste of everyone's time only to later find out, for example, the issue was caused by using a saved configuration file from a different firmware version.
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WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234
Message 92 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Dear Devor,
I performed all the necessary steps, installing the update from the maintenance menu. The only thing that I can conclude is that the update causes serious WIFI connection issues. I hope that Netgear recognises this and that a patch is being distributed asap.
Message 93 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

I was within the 3 months free 'support' and raised this breakdown in WIFI connectivity as a fault.
I did not get a satisfactory answer or indeed a solution from support.

I have just had a questionnaire from Netgear in which I have reiterated that they have a fault in the .36 firmware - maybe they will read my comments and take action.

In the meantime version .12 of the firmware continues to perform faultlessly for me. The only 'drawback' for me is the older browser interface to the router features.
Message 94 of 149
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Luminary

Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Audijs wrote:
I performed all the necessary steps,


It's the steps that people deem unnecessary that I think about.

Audijs wrote:
The only thing that I can conclude is that the update causes serious WIFI connection issues.


If the update to .36 was performed properly and you are experiencing issues, then no sense staying with it. I would rollback to the .12 firmware as others have suggested.
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WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234
Message 95 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Are they ever going to release a newer version that works or fix this one? I'm OK with the older version but this one stinks.
Message 96 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Since I unselected both:
-UPnP
- co-existence of 20/40 MHz
I've no issues anymore for 48 hours.
Message 97 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

I "upgraded" from v1.0.0.12 to V1.0.0.36. I had severe wireless connectivity issues. I was able to "downgrade" back to v1.0.0.12 with no issues and my wireless problems have seemed to been resolved. BTW, I hate the V1.0.0.36 user interface, if anyone cares.
Message 98 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

Can someone advise on how to properly revert to an older firmware? I have a
WNDR3700v2 running V1.0.0.32 and it completely ignores all port forwarding commands and DMZ, but everything else seems to function normally. I've tried using the firmware upload within the router itself, but since installing this apparently broken .32 version it will not accept any other firmware file at all. It always says it's not for this router, even the one it itself tells me to download. Smiley Sad
Message 99 of 149
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Re: WNDR3700v2/WNDR37AVv2 v1.0.0.36

BoogieMan wrote:
Can someone advise on how to properly revert to an older firmware? I have a
WNDR3700v2 running V1.0.0.32 and it completely ignores all port forwarding commands and DMZ, but everything else seems to function normally. I've tried using the firmware upload within the router itself, but since installing this apparently broken .32 version it will not accept any other firmware file at all. It always says it's not for this router, even the one it itself tells me to download. Smiley Sad


As you'll see from posts by many others throughout this forum, v1.0.0.32 was a corrupt "update" that wrecked many routers before it was pulled. There are instructions here too on ways to revert. I was never able to do it that way and Netgear techs working remotely were not either. I'm not sure why it worked but by running the setup disc I was able to get to v1.0.0.36 and from there back to v1.0.0.12. This really didn't fix anything as signal strength remained impaired and frequent disconnects still occur at some locations. Netgear, acting in a very customer-unfriendly manner, would not accept liability for anything despite the fact that their faulty .32 update was what caused all the problems. The router keeps offering v1.0.0.36 but I'm inclined to let it stay with v1.0.0.12 until I get a replacement...and it won't be a Netgear.
Message 100 of 149
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