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WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

mani21
Aspirant

WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

I just bought the WNDR4500 and it seems that my laptop has no issues connecting to the N900 but i can't see it from either of the iPod touch 4G, iPhone or windows phone 7.5(Mango). Anyone have the same issue? I contacted Netgear support and they were no help was told to return it to the vendor which seems silly since this is a brand new router and since i have not found my issue to be known issue thus far i would like to keep the device :mad:.
Thanks in advance.
Message 1 of 7
jmizoguchi
Virtuoso

Re: WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

what wireless settings did you try in the router interface?
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June Mizoguchi-
Message 2 of 7
mani21
Aspirant

Re: WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

I have tried 2.4GHz with Auto and tried all the channels one by one. Under device status it show that on 2.4GHz it using channel 36, 159 no matter what channel is selected. I believe this maybe the problem.
I have tried all the channels one by one all the way down to just 54Mbps setting and nothing seems to work.

thanks.
Message 3 of 7
jmizoguchi
Virtuoso

Re: WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

Under device status it show that on 2.4GHz it using channel 36, 159 no matter what channel is selected.


2.4Ghz uses highest at up to 13 channel.

those channel you mention are 5Ghz

also.. iphone find the SSID name at all for 2.4ghz side?
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June Mizoguchi-
Message 4 of 7
mani21
Aspirant

Re: WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

No iPod, iPhone or my windows phone will not (and does not) find the netgear SSID. May be i need to send it back. Too bad on paper this device does look good maybe just not for me....:confused:
Thank you for all your help.
Message 5 of 7
jmizoguchi
Virtuoso

Re: WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

I would get unit replaced
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June Mizoguchi-
Message 6 of 7
billshih1975
Aspirant

Re: WNDR4500 can't see it on iPod, iPhone or Windows Phone 7.5

WNDR4500 are dual band and have 2.4G and 5G.
Do you enable both of them?

what's your laptop wifi client?
does it use 2.4G or 5G?

please make sure the 2.4G is enable, as i know some iphone only support 2.4G.
Message 7 of 7
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