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Re: WNR2000v5 firmware update problem

TomHM
Aspirant

WNR2000v5 firmware update problem

I got an email about a firmware update and followed the instructions. I downloaded the file but have to browse to locate the file and nowhere does it tell me the file name to search for or what folder it downloaded to.  Please help. Running Windows 10 attached to the router

Model: WNR2000v5|N300 WiFi Router
Message 1 of 6

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TomHM
Aspirant

Re: WNR2000v5 firmware update problem

I was following the instructions in the email and that was failing.  So I took your advice and downloaded the .zip file from the NetGear website - and extracted the .img - and uploaded that to the rouiter and it worked just fine.

 

Thanks for your help.

 

Thomas

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Message 6 of 6

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antinode
Guru

Re: WNR2000v5 firmware update problem

> [...] I downloaded the file but have to browse to locate the file and
> nowhere does it tell me the file name to search for or what folder it
> downloaded to.

   What, exactly, did you download?  From where?  And to where?  Which
browser are you using?  Did you look in your Downloads folder?

   From what I see for a WNR2000v5, the file should be named
"WNR2000v5-V1.0.0.62.zip", from which you'll need to extract the file
"WNR2000v5-V1.0.0.62.img" therein.  As the instructions at the target of
the "Release Notes" link on the Downloads page say, the ".img" file is
what you send to the router.

Message 2 of 6

Re: WNR2000v5 firmware update problem

Windows 10 uses a default "Download" folder that should show up in Explorer.

 

Double click the zip file and it should show you this:

 

WNR2000v5-V1.0.0.62.img

 

Did you download from the support pages for this device?

 

>>> WNR2000v5 | Product | Support | NETGEAR <<<

 

If so, the release notes there will explain what to do.

 

WNR2000v5 Firmware Version 1.0.0.62 | Answer | NETGEAR Support

 

Message 3 of 6
TomHM
Aspirant

Re: WNR2000v5 firmware update problem

I'm getting an error message on the download - MD5 Verify error

Model: WNR2000v5|N300 WiFi Router
Message 4 of 6
antinode
Guru

Re: WNR2000v5 firmware update problem

> I'm getting an error message on the download - MD5 Verify error

   "getting" from what, exactly?  What, exactly, does "download" mean?
Send to the router?  (My D7000 (V1.0.1.50_1.0.1) says "Upload".)

   If so, then that sounds like a corrupt kit.  If the ".zip" archive
were corrupt/incomplete, then you should get a complaint when its
contents are extracted.  An MD5 complaint points to the ".img" file
itself, which would most likely be Netgear's fault.  You might try
re-extracting the ".zip" archive contents, but I wouldn't expect much to
change.

Message 5 of 6
TomHM
Aspirant

Re: WNR2000v5 firmware update problem

I was following the instructions in the email and that was failing.  So I took your advice and downloaded the .zip file from the NetGear website - and extracted the .img - and uploaded that to the rouiter and it worked just fine.

 

Thanks for your help.

 

Thomas

Message 6 of 6
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