× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

WiFi access point set up

Upnorthguy_3
Aspirant

WiFi access point set up

Trying Resurrect this router to expand the range of my Starlink WiFi . I forgot the passwords so I did A factory reset. Thru the iPhone nethear mobile app I am trying to configure this unit. I seem to be able to login using admin and password but I cannot connect to the 5g band, for instance, because I don’t know the password and “password” is not working. Pointers?
Model: R6400|AC1750 Smart WiFi Router
Message 1 of 5
antinode
Guru

Re: WiFi access point set up

> Model: R6400|AC1750 Smart WiFi Router

 

   Is that accurate?  R6400 or R6400v2?  Look for "Model" on the product
label.  Firmware version?

 

> [...] Thru the iPhone nethear mobile app I am trying to configure this
> unit. [...]

 

   I'd use a web browser instead of any Netgear app.

 

> [...] I cannot connect to the 5g band, for instance, [...]

 

   What about 2.4GHz?

 

> [...] because I don't know the password and "password" is not working.

 

   Not entirely amazing.

 

> Pointers?

 

   Here's a radical concept which works for some people:

 

      https://en.wikipedia.org/wiki/RTFM

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual.  Read.  Look for
topics like "Types of Logins" and "Use an Internet Browser to Access the
Router".  Further reading might not hurt, either.  Look more closely at
the product label?

Message 2 of 5
wcalifas
Prodigy

Re: WiFi access point set up

If you did a hard reset it should go back to factory default and the password should be password. Try getting into the router wired with a laptop.

Message 3 of 5
Upnorthguy_3
Aspirant

Re: WiFi access point set up

So I did this.  It seems this router cannot connect to a wireless router, i think i has to be plugged in (like a previously had it with my cable modem (old house)).  I was able to plug it into my desktop at home, connect it to my starlink router thru the PC which is connected to the starlink router.  

 

Not sure this model has the functionality i need.........

Message 4 of 5
antinode
Guru

Re: WiFi access point set up

> So I did this. [...]

 

   "this"?  _What_?

 

> Not sure this model has the functionality i need.........

 

   Try to imagine how "Not sure" the non-psychics in your audience must
feel.  Perhaps if you revealed what "the functionality [you] need" might
be, then you might get better advice.  Hint: "expand the range of my
Starlink WiFi" is not a very detailed description of anything.

 

> [...] It seems this router cannot connect to a wireless router, [...]

 

   Probably true, in general.

 

> [...] I was able to plug it into my desktop at home, connect it to my
> starlink router thru the PC which is connected to the starlink router.

 

   If you think that that's a useful description of anything, then you
might want to think again.  (Hint: If a device has different types of
Ethernet ports, then "connected to device" is not enough detail.)

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 943 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7