Wireless Stopped Working

[mworthen]

I've had this router for a year or so and it has been great - until last night.

The router works in wired mode but the wireless component no longer functions.  There is no wireless lights on the router and no wireless network being broadcast.

I have a VOIP phone connected to the router and that works and I am currently connected via ethernet via the router so it works - just not wirelessly.

Is there something I can do to resurrect the wireless component of the router or is it dead?

Thanks.

[Retired_Member · Accepted solution]

　

　

　

If the WiFi LED stays off, check to see if the WiFi On/Off button on the router was pressed. This button turns the wireless radios in the router on and off. The WiFi LED is lit when at least one wireless radio is turned on.

[Retired_Member · Accepted solution]

　

　

　

If the WiFi LED stays off, check to see if the WiFi On/Off button on the router was pressed. This button turns the wireless radios in the router on and off. The WiFi LED is lit when at least one wireless radio is turned on.

[mworthen]

I didn't realize there was a WiFi button at all.  I don't know how it got turned off but all is working now. 

Thank you!

[Retired_Member]

You're Welcome

[bdreadio]

I pressed the button still nothing

[DexterJB]

Hi @bdreadio,

1. What is the model number and firmware version of the router?

2. Is the WiFi LED lit on the router?

3. Have you tried enabling the wireless radio via the router UI?

Regards,

Dexter

Community Team

[DexterJB]

Hi @bdreadio,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team