Xbox not connecting

[Ethan_23]

Saying my DNS isn’t connected to xbox server. My xbox one is the only thing not connecting

[DexterJB · Accepted solution]

Hi @Ethan_23,

1. What is the firmware version of your router?

2. It is possible that you may need to do port forwarding. You may refer to XBOX support for additional details.

3. The link below may help out once you have additional info.

https://kb.netgear.com/24290/

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @Ethan_23,

1. What is the firmware version of your router?

2. It is possible that you may need to do port forwarding. You may refer to XBOX support for additional details.

3. The link below may help out once you have additional info.

https://kb.netgear.com/24290/

Regards,

Dexter

Community Team

[DexterJB]

Hi @Ethan_23,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team