amber upstream light on solid

[gt2526]

anyone find a fix for this? seems to happen alot

comcast guy coming this weekend

unit has current update from comcast. Firmware V3.01.12

seem to have same problem as most others only 1 channel locked on up stream with 

[plemans]

You can check the cable for splitters, amplifiers, or attentuators and remove them if you have them. 

check the coax cable for kinks, damage, cheap/bad connectors, loose connectors. 

Preferably,  move the modem to right where the coax enters the home to prevent extend runs or issues internal to the wiring of the home. 

If that doesn't help then the comcast person does need to check the lines. 

[gt2526]

I have no amplifiers, or attentuators, only have 1 splitter

With 2 outs, 1 side to the TV and 1 side to cable modem.

replaced spltter last night, no change.

Still have light and it just drops off line when it wants but shows to be connected. 

[plemans]

did you have the cable guy check the line? 

[gt2526]

Comcast came , changed 4 fittings in the house and 2 outside
1 was at the outside cable junction box.
Seems to have corrected things for know.
All the upstream channels are connecting.

[plemans]

sounds like it must have been an issue with one of the splitters/connections. 

glad to hear its fixed. if you mark it solved, it can help the next person. 

[gt2526]

12/7

but oh i spoke to soon! not fixed!

10pm saturaday night internet died, i have tv but no internet.

bought new modem wifi router netgear 7000v2.

so monday the techs come back out install some filter at the connections box outside then spend an hour talking to there tech support.

speed better than it has ever beeen for now. 125+ up & 12+ down.

still have only 5 of the 8 upstream channels. 

have all 24 downstream channels.

of course the comcast guys blame netgear.

is there a way to solve this or is it a problem at all?

[plemans]

On upstream you usually only expect to see 4 channels locked so its pretty good to have 5 locked. 

after it dropped, you had the technicians out? 

and you bought a new modem as well? 

[gt2526]

just had another tech out.

they ran all there test and cleared my line, sais it was capabile of 700+mbps 

so is there a reason the router can not get all 8 channels? 

what determines how they are locked?

[plemans]

I've never seen an isp with all 8 upstream locked. 4-5 is normal. Reason why is upstream is so much lower than downstream. I have gig service but my upstream is only "up to 30mbps". I usually hit 40mbps. which 4 channels can easily handle. 

Did you say you bought new modem?