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Orbi WiFi 7 RBE973
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can't find my user name

Frank0936
Aspirant

can't find my user name

I was going to update my firmware for my R6220, but the URL asks for a user name and password, and nothing that I have tried works. Where can I find this info?

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TheEther
Guru

Re: can't find my user name

The user name is always admin. If you haven't changed the password, then the default password should be password. If you forgot the password, then you will have to perform a factory reset by pushing the physical reset button for at least 8 seconds.

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Message 2 of 5

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TheEther
Guru

Re: can't find my user name

The user name is always admin. If you haven't changed the password, then the default password should be password. If you forgot the password, then you will have to perform a factory reset by pushing the physical reset button for at least 8 seconds.

Message 2 of 5
Frank0936
Aspirant

Re: can't find my user name

Thanks. That got me in. Now I'm supposed to click on maintenance, but that's not there.

Message 3 of 5
Frank0936
Aspirant

Re: can't find my user name

Got it. Thanks for the help.

Message 4 of 5
TheEther
Guru

Re: can't find my user name

Try ADVANCED > Administration > Firmware Update.

 

BTW, you may find the manual helpful.

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