n90 dual band router, model r4500 stopped working for android phones

[srobertss]

we've been using this router for at least a year with no problems.  suddenly (last week) it stopped working with our two android phones.  all other devices are fine:  computer,  tablet, roku.  the phones work fine with other wifi systems.  we really dont want to purchase another router.  any ideas would be greatly appreciated.

[srobertss · Accepted solution]

im not sure why my earlier reply wasnt posted  but yes, i did try that.  but i found the solution.  i bought a new router and it works!  i guess as these things age, they can work on some devices and not others. 

[srobertss]

whoops, i meant n900 and i should have included this info: firmware version is 1.0.0.4_1.0.3. Im assuming this is the latest, though when i tried to update on the netgear genie it said it couldnt connect.

and i also tried changing the security settings, but it didnt help.

[srobertss]

i keep thinking of things i left out!  sorry to be such a flake.  both phones detect the network and appear to be connected.  but there is no connectivity.  and i did turn the router off and then on again.

[DarrenM]

Hello srobertss

Have you tried to tell the phones to forget the network and then reconnect to it?

DarrenM

[srobertss · Accepted solution]

im not sure why my earlier reply wasnt posted  but yes, i did try that.  but i found the solution.  i bought a new router and it works!  i guess as these things age, they can work on some devices and not others.