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router dies in setup, amber power light only
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2010-07-08
11:19 AM
2010-07-08
11:19 AM
router dies in setup, amber power light only
hi
just got a wndr3700 and was setting up. After about 45 minutes of setup, the router suddenly stopped. Turned it off and back on, only the amber power light and didn't turn green even after 2 minutes. Tried power off a few times, same thing. About 15 minutes later, some lights came on but then it died again. Finally it came back on, and i continued config. but during reserving address, it died. Again, only amber light with no other lights. Is this hardware failure?
thanks for any help
just got a wndr3700 and was setting up. After about 45 minutes of setup, the router suddenly stopped. Turned it off and back on, only the amber power light and didn't turn green even after 2 minutes. Tried power off a few times, same thing. About 15 minutes later, some lights came on but then it died again. Finally it came back on, and i continued config. but during reserving address, it died. Again, only amber light with no other lights. Is this hardware failure?
thanks for any help
Message 1 of 8
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2010-07-08
11:46 AM
2010-07-08
11:46 AM
Re: wndr3700 died in setup, amber power light only
more info
updated to latest firmware something.68 successfully
using a mac on osx10.4 and cable modem
noticed really slow response when configuring
managed to setup wireless and guest wireless, wpa2, MAC filtering,
got wireless on 2 macs, 1 iphone
very light use
then total failure
tried reset by pushing pinhole button, power off with button on router, power off mains, restarted cable modem, power off and wait
revived by itself
continued config then failure during IP reservation
dead ever since
hardware failed?
updated to latest firmware something.68 successfully
using a mac on osx10.4 and cable modem
noticed really slow response when configuring
managed to setup wireless and guest wireless, wpa2, MAC filtering,
got wireless on 2 macs, 1 iphone
very light use
then total failure
tried reset by pushing pinhole button, power off with button on router, power off mains, restarted cable modem, power off and wait
revived by itself
continued config then failure during IP reservation
dead ever since
hardware failed?
Message 2 of 8
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2010-07-08
02:11 PM
2010-07-08
02:11 PM
Re: wndr3700 died in setup, amber power light only
I would call NetGear support.
Message 3 of 8
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2010-07-08
03:37 PM
2010-07-08
03:37 PM
Re: router dies in setup, amber power light only
I would send it back, it sounds like faulty hardware, so even if you get it working then there's no guarantee that every feature will work, or that a feature you later turn on wont brick it again.
It could be a bad power supply or a bad unit, but def sounds like a return jobbie to me.
It could be a bad power supply or a bad unit, but def sounds like a return jobbie to me.
Message 4 of 8
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2010-07-08
04:55 PM
2010-07-08
04:55 PM
Re: router dies in setup, amber power light only
sounds like bad power supply....
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June Mizoguchi-
Message 5 of 8
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2014-04-08
12:25 PM
2014-04-08
12:25 PM
Re: router dies in setup, amber power light only
There is a video for bricked router recovery, that may help.
https://www.youtube.com/watch?v=0K8sVuCrPt4
https://www.youtube.com/watch?v=0K8sVuCrPt4
Message 6 of 8

Retired_Member
Not applicable
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2014-04-08
03:26 PM
2014-04-08
03:26 PM
Re: router dies in setup, amber power light only
Return it. look for something more recent.
Message 7 of 8
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2014-04-08
05:29 PM
2014-04-08
05:29 PM
Re: router dies in setup, amber power light only
This is 4year old some one kindly posted some video link...
VPN Case Study
VPNCASESTUDY.COM
"Our Second To None VPN Related Setup Case Study[/COLOR][/URL]
"One Stop Solution To Your Netgear VPN Connectivity"
*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]
June Mizoguchi-
VPNCASESTUDY.COM
"Our Second To None VPN Related Setup Case Study[/COLOR][/URL]
"One Stop Solution To Your Netgear VPN Connectivity"
*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]
June Mizoguchi-
Message 8 of 8