speed

[cruzy-1]

Spectrum has speeds of 200 mgb I only getting 70 I bypassed the router and got 225 hooked the router back up and it went back to 70 

[cruzy-1 · Accepted solution]

replaced cat5 cables with cat6 cables problem solved getting 230 mbs 

[plemans]

helps to know some details.

1. what router do you have? 

2. what firmware is on it? 

3. what modem/gateway do you have from spectrum?

4. how are you testing speeds? Wired? Wireless? What device? What site/app?

details are key. 

[cruzy-1]

WNDR 4500 wired, firmware v1.0.0.46 surfbourd 

[plemans]

Wow. A lot more info. 

You put what model it is, the firmware you're on, and a brand of modem. 

What actual surfboard is it? 

What have you done to try to fix the issue? 

did you try factory resetting the router and reinstalling it since your service was upgraded? 

Are you testing wired? wireless? what site? What device? 

We're taking the time to help on our own free time, you can go a little more into details. 

[cruzy-1]

modem is sb6141 I tested it wired with spectrum speed test.

I did not reset to factory

[plemans]

Try the factory reset in case an old setting (like qos) is causing a slowdown. 

Make sure to leave anything that does traffic inspection disabled during the reinstall. (like qos, access control, traffic monitoring, or parental controls)

[cruzy-1]

did a factory reset was getting 70 mbs now getting 38 mbs I'm lost.

[cruzy-1 · Accepted solution]

replaced cat5 cables with cat6 cables problem solved getting 230 mbs 

[plemans]

are you testing wired? Wireless? 

What device are you testing on? 

[plemans]

glad to hear it was a simple cable issue