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stoopsM
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unable to connect Samsung smart tv to model WNDR3400 router

I am unable to connect my smart tv to the router. I am able to see the router and enter the password; however, it fails the connectivity test.  I tried the option to connect via the WPS button and still get the same connectivity failure message. I was also able to connect to internet on my samsung tablet, but unable to see netflix or youtube even though the accounts are active. I can only surf the web on the tablet and my PC. help please.

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Babylon5
NETGEAR Employee Retired

Re: unable to connect Samsung smart tv to model WNDR3400 router

Try temporarily setting your router wireless encryption to ‘none’ and see if the TV will connect, if it does then change back to your original encryption method but set a very simple passphrase, if it still connects then add complexity to the passphrase to make it more secure.

 

I think your Netflix / youtube issue is a separate matter, it’s not clear from your post if you have similar issues with the PC?

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