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unable to connect to cell phone

Sweetheart
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unable to connect to cell phone

So my model# is actually R6330 AC1600, it is not an option. Anyways I am able to connect to wifi on my laptop but not on my Galaxy Cell phone and i double checked password and it is typed in correctly

Model: R6260|AC1600 Smart WiFi Router Dual Band Gigabit
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olympos1625
NETGEAR Moderator

Re: unable to connect to cell phone

Hi Sweetheart,

 

Good day!

 

Welcome to NETGEAR Community!

 

First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. May we know if you are still having this problem with your phones? Have you tried other phones to connect your wifi network?

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,


Oliver
Community Team

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