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unable to install firmware hotfix

jmclh
Aspirant

unable to install firmware hotfix

D6220 Firmware Version 1.0.0.56 - Hot Fix

I am trying to install this security hotfix but the downloaded zip file, when opened produces a file name ending in .chk. When I try to upload this in the router's gui it gives an error message saying the fiename is invalid and should end with *.img. Can anyone help please?

Model: D6200|Dual Band 11ac ADSL Modem Router
Message 1 of 2

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antinode
Guru

Re: unable to install firmware hotfix

> D6220 Firmware Version 1.0.0.56 - Hot Fix
> I am trying to install this security hotfix [...]

 

   Onto _what_, exactly?  Look for "Model" on the product label.

 

> Model: D6200|Dual Band 11ac ADSL Modem Router

 

   "D6200" and "D6220" are spelled differently for a reason.  The D6200
seems to use a ".img" file; the D6220, a ".chk" file.

 

> [...] When I try to upload this in the router's gui it gives an error
> message saying the fiename is invalid and should end with *.img. [...]

 

   Loading a firmware image for the right device might help some.

View solution in original post

Message 2 of 2

All Replies
antinode
Guru

Re: unable to install firmware hotfix

> D6220 Firmware Version 1.0.0.56 - Hot Fix
> I am trying to install this security hotfix [...]

 

   Onto _what_, exactly?  Look for "Model" on the product label.

 

> Model: D6200|Dual Band 11ac ADSL Modem Router

 

   "D6200" and "D6220" are spelled differently for a reason.  The D6200
seems to use a ".img" file; the D6220, a ".chk" file.

 

> [...] When I try to upload this in the router's gui it gives an error
> message saying the fiename is invalid and should end with *.img. [...]

 

   Loading a firmware image for the right device might help some.

Message 2 of 2
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