usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

[andyvotel]

msnancy wrote:
Can you see the USB device under the "USB Approved devices"? Did you already upgraded the firmware of the router? Advanced > USB Settings > USB Drive Approved Devices > Is it listed on the compatibility list? http://kb.netgear.com/app/answers/detail/a_id/11280

Yes, the USB drive is available under "USB Drive Approved Devices".

[andyvotel]

NatRay wrote:
The compatibility list is a joke . . . it is rarely updated :mad: I have added three additional captures. They concern 'Folder Options' . . . these options determine what you can or cannot see in 'Windows Explorer' . . .

I now see hidden folders. (But the whole drive can't be hidden, can it?)

[andyvotel]

wardog wrote:
You've yet to reply whether or not you have a 3rd party firewall(Kaspersky IS, Norton 360, etc etc) installed on this machine.

I've got AVG 9.0 firewall running. I tried to turn it off and reboot. But I still can't see either the readyshare or the mac on the network.

[NatRay]

At this point, I am willing to bet it wouldn't make a difference what USB HD you attach to the WNDR3700, you still wouldn't see it. Reinstall Windows 7 . . . 😞

[andyvotel]

Reinstalling windows 7

[NatRay]

Only add an AntiVirus program . . . Strongly suggest 'Avast!' . . .

There is no need for a third party firewall . . . Windows 7's firewall along with the WNDR3700 provides more than adequate protection . . .

[andyvotel]

Windows 7 reinstalled. It now works.

Thnx for all the help, NatRay.

[NatRay]

You are quite welcome Andy . . . Enjoy 😉

[rynoster]

I had exactly the same problem you experienced the beginning of the thread. I did have another Windows 7 machine that worked for some reason.

I went through each service one by one and found the one that "turns" it on.

It turned out to be the TCP/IP NetBIOS Helper service. It started working immediately after I started this service.

[hypersniper3d]

rynoster wrote:
I had exactly the same problem you experienced the beginning of the thread. I did have another Windows 7 machine that worked for some reason. I went through each service one by one and found the one that "turns" it on. It turned out to be the TCP/IP NetBIOS Helper service. It started working immediately after I started this service.

I am having this same problem. How do you turn on the TCP/IP NetBIOS Helper service in Windows 7??
Weird too because it works perfectly on my windows vista desktop, but not my windows 7 desktop...

Thanks!

[tului]

In the control panel -> system and security -> administrative tools -> services

They're sorted alphabetically by default. Highlight the service and start it.