Reply

usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

andyvotel
Novice

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

msnancy wrote:
Can you see the USB device under the "USB Approved devices"?
Did you already upgraded the firmware of the router?
Advanced > USB Settings > USB Drive Approved Devices >

Is it listed on the compatibility list?
http://kb.netgear.com/app/answers/detail/a_id/11280


Yes, the USB drive is available under "USB Drive Approved Devices".
Message 26 of 36
andyvotel
Novice

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

NatRay wrote:
The compatibility list is a joke . . . it is rarely updated :mad:

I have added three additional captures. They concern 'Folder Options' . . . these options determine what you can or cannot see in 'Windows Explorer' . . .


I now see hidden folders. (But the whole drive can't be hidden, can it?)
Message 27 of 36
andyvotel
Novice

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

wardog wrote:
You've yet to reply whether or not you have a 3rd party firewall(Kaspersky IS, Norton 360, etc etc) installed on this machine.


I've got AVG 9.0 firewall running. I tried to turn it off and reboot. But I still can't see either the readyshare or the mac on the network.
Message 28 of 36
NatRay
Tutor

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

At this point, I am willing to bet it wouldn't make a difference what USB HD you attach to the WNDR3700, you still wouldn't see it. Reinstall Windows 7 . . . 😞
Best regards,

Nat Ray MCSE/MCT since 1997

_______________________

Cox Communications > SB6120 DOCSIS 3.0 > WNDR3700v1 (4), WNDR3400v2 (2), WPN824v2 (2), R7000, RT-N66R *AP(s) via Wired Backbone* > Ooma Telo / D-Link DGS-1024D > NeoTV-550 (3) . . .** HPEnvy800 -PHX **

DD-WRT v24-SP2 (12/14/11) std. Build 18007

Optimize your network: Disable IPv6 . . . Post responsibly . . .

‘Quality trumps Quantity’
Message 29 of 36
andyvotel
Novice

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

Reinstalling windows 7
Message 30 of 36
NatRay
Tutor

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

Only add an AntiVirus program . . . Strongly suggest 'Avast!' . . .

There is no need for a third party firewall . . . Windows 7's firewall along with the WNDR3700 provides more than adequate protection . . .
Best regards,

Nat Ray MCSE/MCT since 1997

_______________________

Cox Communications > SB6120 DOCSIS 3.0 > WNDR3700v1 (4), WNDR3400v2 (2), WPN824v2 (2), R7000, RT-N66R *AP(s) via Wired Backbone* > Ooma Telo / D-Link DGS-1024D > NeoTV-550 (3) . . .** HPEnvy800 -PHX **

DD-WRT v24-SP2 (12/14/11) std. Build 18007

Optimize your network: Disable IPv6 . . . Post responsibly . . .

‘Quality trumps Quantity’
Message 31 of 36
andyvotel
Novice

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

Windows 7 reinstalled. It now works.

Thnx for all the help, NatRay.
Message 32 of 36
NatRay
Tutor

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

You are quite welcome Andy . . . Enjoy 😉
Best regards,

Nat Ray MCSE/MCT since 1997

_______________________

Cox Communications > SB6120 DOCSIS 3.0 > WNDR3700v1 (4), WNDR3400v2 (2), WPN824v2 (2), R7000, RT-N66R *AP(s) via Wired Backbone* > Ooma Telo / D-Link DGS-1024D > NeoTV-550 (3) . . .** HPEnvy800 -PHX **

DD-WRT v24-SP2 (12/14/11) std. Build 18007

Optimize your network: Disable IPv6 . . . Post responsibly . . .

‘Quality trumps Quantity’
Message 33 of 36
rynoster
Aspirant

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

I had exactly the same problem you experienced the beginning of the thread. I did have another Windows 7 machine that worked for some reason.

I went through each service one by one and found the one that "turns" it on.

It turned out to be the TCP/IP NetBIOS Helper service. It started working immediately after I started this service.
Message 34 of 36
hypersniper3d
Aspirant

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

rynoster wrote:
I had exactly the same problem you experienced the beginning of the thread. I did have another Windows 7 machine that worked for some reason.

I went through each service one by one and found the one that "turns" it on.

It turned out to be the TCP/IP NetBIOS Helper service. It started working immediately after I started this service.



I am having this same problem. How do you turn on the TCP/IP NetBIOS Helper service in Windows 7??
Weird too because it works perfectly on my windows vista desktop, but not my windows 7 desktop...

Thanks!
Message 35 of 36
tului
Novice

Re: usb storage WD 2 TB disk WNDR3700 not showing up in windows 7

In the control panel -> system and security -> administrative tools -> services

They're sorted alphabetically by default. Highlight the service and start it.
I am in no way affiliated with Netgear other than as a consumer. Anything I advise may break your router and void your warranty.
Message 36 of 36
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