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Re: wac124

selim1998
Follower

wac124

hello dear

this from qatar navigator 

we some some netgear acces point..

those acces point login by our tecnichians and they left from the company

now we try to login by our own email .its showing that device is registered by another email.

i will note those serial number:

1:62A204B6A018F

2.62A202BFA0097

3.5GD18CBD00DB3

KINDLY let us know what is the solution?

 

THANKS

Model: WAC124|AC2000 Dual Band 4x4
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plemans
Guru

Re: wac124

This is the community forum. Where members of the public try to help out for free. We're not netgear. We don't have access to their systems. So the serial numbers don't help much for us. There's the occasional moderator on here but its rare. 

You could always try factory resetting the devices and reinstalling them. 

https://www.netgear.com/support/product/WAC124.aspx

 

or contacting support and paying for a support contract if you're not within your free support period. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
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