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Re: wan port to big?

gijs007
Novice

wan port to big?

Hey guys I just found out why im losing my internet connection.

Apparently the wan port on my router is to big and you can move the cable so that the connector doesn't connect with the wan port.

This causes me to lose the connection regular.
I contacted the store and they say I can RMA my router and get a new one.

But before I do that I'm wondering if anyone else has experienced the same issue or did I just get one with a manufacturing error?
Message 1 of 4
jmizoguchi
Virtuoso

Re: wan port to big?

have you tried different ethernet cable?
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Message 2 of 4
gijs007
Novice

Re: wan port to big?

jmizoguchi wrote:
have you tried different ethernet cable?

Yes I did, all had the same issue.
Message 3 of 4
gijs007
Novice

Re: wan port to big?

Update: send it back to the store and got a new one which doesn't have this issue.
Message 4 of 4
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