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Initial Contributor
Posts: 3
Registered: ‎2012-04-19

3400 not connecting to Directv Cineman

I am trying to get my Directv Cinema Connection kit connected to my Directv HD24-100 receiver via wireless. I have a Netgear N600 model 3400 router. For some reason, the Directv cinema will not pick up the wireless signal. Distance is not a problem and the router is working fine for all of my other devices; i.e. ipad, iphone, wireless printer, PC, etc.

The Power and Activity lights are both solid green. The WLAN, Coax network and AP/STA lights are not lit. I believe I need the WLAN light to be solid green, showing a wireless signal is being received from the router.

The Direct TV people have walked me through all of the steps. They say their receiver is fine and it is a network problem. I have done a reset on the connection kit. Nothing changes. Any help would be appreciated.

Thanks

Don
Respected Contributor
Posts: 1,134
Registered: ‎2011-11-12

Re: 3400 not connecting to Directv Cineman

Explain what the Direct TV connection kit is.
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: 3400 not connecting to Directv Cineman

sabretooth wrote:
Explain what the Direct TV connection kit is.


http://www.directv.com/learn/pdf/WiFi_Deca/Connection_Kit_User_Manual.pdf
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June Mizoguchi-
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: 3400 not connecting to Directv Cineman

I would suggest to try different wireless mode and encryption combination

Technical Information
Wi-Fi Standard: IEEE 802.11n (draft)
Bluetooth Standard: Not Applicable
ISM Band: Yes
UNII Band: Yes
ISM Maximum Frequency: 2.40 GHz
UNII Maximum Frequency: 5 GHz
Wireless Transmission Speed: 54 Mbps
Wireless Security: WPA-Personal WPA2-Personal WPS
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June Mizoguchi-
Initial Contributor
Posts: 3
Registered: ‎2012-04-19

Re: 3400 not connecting to Directv Cineman

Explain what the Direct TV connection kit is.

It is a Directv Cinema box, power supply and ethernet cable.

http://www.directv.com/learn/pdf/WiFi_Deca/Connection_Kit_User_Manual.pdf
Initial Contributor
Posts: 3
Registered: ‎2012-04-19

Re: 3400 not connecting to Directv Cineman

I don't know how to go about changing to a different mode or encryption combo.
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Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: 3400 not connecting to Directv Cineman

Donl1150 wrote:
I don't know how to go about changing to a different mode or encryption combo.


called.. LOGIN the router and change wireless setting..

read manual.. all there...Smiley Happy
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June Mizoguchi-
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