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Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Can't print web pages?

Likely printer issues

Alway buy NETWORK READY printer and you will never have this issues
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June Mizoguchi-
Contributor
Posts: 21
Registered: ‎2011-10-09

Re: Can't print web pages?

The printer has been network ready and printed anything just fine up until the firmware update. I routinely printed a page from the internet at least once per day (proofing a site) and that printer worked perfectly until this last weekend. Like I said, we will elliminate the router entirely today just to see.
Respected Contributor
Posts: 1,134
Registered: ‎2011-11-12

Re: Can't print web pages?

Have you de installed the printer from your computer and re installed the drivers? This issue has been fixed many times by doing this.
Contributor
Posts: 21
Registered: ‎2011-10-09

Re: Can't print web pages?

Uninstalled it competely, dowloaded the new drivers, reinstalled the printer, printer recognized the router right off, re selectied the printer on each of the computers, the same thing across 5 computers. Everything works exactly as you would expect until you tryto print a web page. Anything else, PDF, Word, Notepad, Photoshop, everything prints perfectly.
Regular Contributor
Posts: 262
Registered: ‎2011-09-22

Re: Can't print web pages?

This sounds more like a printer driver / html issue and less like the router. If you can print across your LAN then it probably is not the router.

You have already uninstalled and reinstalled the drivers for your printer. Good. Now try deleting cookies and temp files. CCleaner does a nice job and is free. Also, try different web browsers. Some browsers work better than others viewing and printing a web page. Using Print Preview in your browser may help determine a printing issue before you send the job to the printer.
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Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Can't print web pages?

Unless you can prove to print with USB directly to the printer but still network ready should work the same way and router would only do send thte data from PC to printer so it seems printer more issues to me.


Seems browser issues not able to print interfacing with printer drivers
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June Mizoguchi-
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