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Contributor
Posts: 21
Registered: ‎2011-12-31

Kindle Fire Connection Problems

I bought my wife a Kindle Fire for Christmas. We have a WGT624v2 router with firmware 4.2.11_1.0.1. The Kindle has the latest update. We can get the Kindle to connect for maybe an hour or 1 1/2hours at the most then the router seems to go completely offline. Nothing will connect to the router, even the hardwired PC, until we reboot the router then we are good for another hour or so. It is maddening!! We have a notebook that connects wirelessly and have never had a problem.
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Kindle Fire Connection Problems

so are you saying if you turn off the kindle 100$% not like sleep then everything is fine?
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June Mizoguchi-
Contributor
Posts: 21
Registered: ‎2011-12-31

Re: Kindle Fire Connection Problems

Yes that is correct. I've also assigned the Fire a static IP address. Didn't change a thing.
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Kindle Fire Connection Problems

are you using B&G mode in the router's wireless settings?
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June Mizoguchi-
Contributor
Posts: 21
Registered: ‎2011-12-31

Re: Kindle Fire Connection Problems

Using g only.
Contributor
Posts: 21
Registered: ‎2011-12-31

Re: Kindle Fire Connection Problems

By the way, the static address I assigned to the Fire was through the router and not on the Fire itself.
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Kindle Fire Connection Problems

Dmario wrote:
By the way, the static address I assigned to the Fire was through the router and not on the Fire itself.


that probably not make huge difference. I would try static IP on kindle side with using google dns
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June Mizoguchi-
Contributor
Posts: 21
Registered: ‎2011-12-31

Re: Kindle Fire Connection Problems

Set up static IP on Fire and used google DNS. The Fire stayed connected for about 1 1/2 - 2 hours between use and sleep mode then it dropped off. It didn't take the router down with it so that was a change. Very frustrating! I don't know what to do next. Seems like I've tried everythimg.
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Kindle Fire Connection Problems

how many other wireless SSID resides in your surrounding?
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June Mizoguchi-
Contributor
Posts: 21
Registered: ‎2011-12-31

Re: Kindle Fire Connection Problems

I can see 3 or 4 at any given time. They are all secure.
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