Netgear C6300 wifi will not enable

[Mozes911]

I plugged everything in let everything lead up and called my internet provider to get access to internet. Once everything was arranged and a couple resets from the provider the wifi will not activate ..... if I do a master reset wifi lights turn on and flash but then soon disable and the lights then load everything else but wifi..... I have to hard wire connect through the Ethernet cable in order to use the internet..... any ideas???

[Mozes911]

I also cannot got to the netgear router sights while hardwored in either

[William10a]

Did you set the c6300 up as a router or gateway on page 12 of the users manual if the router question is selected as no the modem is now a gateway from  saw in the manual?

Here is the llnk for the manual https://www.netgear.com/support/product/C6300.aspx#docs

[michaelkenward]

The installation guide tells you the order that you need to follow to set up a new device:

>>>> C6300 | Product | Support | NETGEAR <<<<

Can you connect to the device as it shows in step 4 of that guide?

Can you connect to http://routerlogin.net or http://192.168.0.1?

[Mozes911]

I did not get any options to select during install nothing popped up.

[Mozes911]

When I connected the modem everything worked but my homepage did not load the internet page said to call twc (internet company) to switch my MAC address so they could authorize it. After that all the wifi lights went off and haven't worked since. When I master reset the wifi lights load up and turn on then they slowly turn off

[michaelkenward]

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@Mozes911 wrote:
...the internet page said to call twc (internet company) to switch my MAC address so they could authorize it.

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Did you do that?

Page 14 of the manual explains this. It also has this link:

https://elb02.activatemymodem.com/authentication

and a phone number: 1-800-892-2253

You need to sort out two things, first the Internet connection and then the wifi.

Once you have got an Internet connection you can start worrying about the wifi.