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Forum Discussion
Rebel792
Sep 24, 2016Tutor
Readyshare is not accessible.
Running windows 10, and had a major update yesterday and lost all my Network connections. was able to remap all my drives except my readyShare Drive. every time I try to remap it. I get an error ...
- Sep 24, 2016
Found a solution:
go into user account in control panel
if you're in windows 10 select manage your credentials this will open 2 options
web credentials and windows credentials
head to windows credentials and add a new windows credential
enter the location of the drive \\readyshare on the first line
your windows user name in the second line
your windows password in the third line
and you're done, you should see the drive under network and be able to access it as before
good luck
Rebel792
Sep 24, 2016Tutor
Found a solution:
go into user account in control panel
if you're in windows 10 select manage your credentials this will open 2 options
web credentials and windows credentials
head to windows credentials and add a new windows credential
enter the location of the drive \\readyshare on the first line
your windows user name in the second line
your windows password in the third line
and you're done, you should see the drive under network and be able to access it as before
good luck
- hhazeleySep 24, 2016Initiate
Thanks.
For me i know its not the computer because i have Windows 10, Windows 7, Server 2008 and Server 2012, none can access share or router interface. The funny thing is if i reboot the router it works for about 3 mins then nothing. Everything else works fine, i can browse the internet from machine and machines can see each other on the network.
- NZUserSep 25, 2016Aspirant
This works for me. Thanks for the steps/instructions
I am using Netgear X4S D7800 with Windows 10 version 1607
- Hooch80Sep 25, 2016Tutor
This absolutely worked for me!
The one thing to say is that when you create the Windows Credential - you must enter a user name and password, and...
1. I had to configure readyshare itself to allow read and write access to a username - i selected admin.
2. The windows credential required the router username "admin" and the password for admin. I tried my windows username and password, and i was able to connect to map the drive, but not open the contents of it. With admin and the password, i was able to get it to work!
>Found a solution:
>go into user account in control panel
>if you're in windows 10 select manage your credentials this will open 2 options
>web credentials and windows credentials
>head to windows credentials and add a new windows credential
>enter the location of the drive \\readyshare on the first line
>your windows user name in the second line
>your windows password in the third line
>and you're done, you should see the drive under network and be able to access it as before
>good luck
- NikkiPOPSep 26, 2016Guide
This seems to be working for everyone else - maybe I'm not doing this correctly.
For network address I am just typing in "\\READYSHARE" and for username "admin" and password is my password to get into readyshare per usual.- Rebel792Sep 26, 2016Tutor
No, No ,No username and password are for your Computer's Username and window's password, not your routers'. It's going to be whatever you use to sign into your computer when you turn it on.
- Charlos0618Sep 27, 2016Initiate
Did this and stil unable to access. It is now wanting credentials and I use the WIndows UID and Password it says it is not valid. Am I doing something wrong? I am using a micosoft account to log in, does it need to be a local user?
- AlpineKid66Dec 06, 2016Guide
Did not work for me.
- JaseHunNov 12, 2016Initiate
This worked.
It took over 60 minutes to find this solution. So annoyed with the manufactures that they don't have a fix in the firmware and that it was so hard to find this fix.
- Woody917Nov 25, 2016Aspirant
Worked great for me after I entered my Microsoft account and password! I am using a MS Account and not local.
- Hughie46Nov 26, 2016Initiate
Thank you. Your Manage Credentials fixed the problem. I'm not sure way, but it took weeks of searching for a resolution. When you do run\\readyshare as directed the error message one gets makes no mention of credentials only permissions.
So if I may:
Go to Control Panel
Select "User Accounts
Select "Manage your credentials" (left side, first option)
Select "Windows Credentials"
Click on "Add a Windows Credetial" (first line,blue text)
Enter \\readyshare in the top box
Enter your user name in the center box
Enter your password in the bottom box
Click "OK"
Close Credential window
One of my devices found readyshare immediately, while the other need me to run \\readyshare. Both now can access my external hard drive wirelessly.
Again thanks.
- AlpineKid66Dec 06, 2016Guide
Did you put xxxxx@outlook.com in the center box and your password in the bottom box?
And it took it?
- AlpineKid66Dec 06, 2016Guide
Had to re-install Windows 10 Pro. Opened File Explorer and can see this computer but not "READYSHARE".
Did what was suggested and went to Control Panal > Credential Manager & clicked on Windows Credentials.
Clicked on Add a Windows credential & the three boxes showed up.
copy/pasted "\\readyshare" in the first box.
User name: I put the routerlogin.net name and its password.
Did not work.
I do not have a "windows user name" or password. Someone else stated to put in the login that is used when signing in. But I do not have that either. Mine goes right to the desktop.
Just because Windows has to be or is re-installed, it should not be very hard to setup "READYSHARE".
So why is it??
- AlpineKid66Dec 09, 2016Guide
This did not work for me.
- ElaineMDec 09, 2016NETGEAR Employee Retired
AlpineKid66 I see that you have contacted support. Let me make a follow-up on that.
- AlpineKid66Dec 09, 2016Guide
I would really like to get this solved. Yes I contacted support & they hung up on me.
Thank you for the help.
I tried to change the picture in the one post but could not. Please let me know how to do this.
- geoheyDec 16, 2016Aspirant
I have Windows 10. Adding "a new windows credential" as mentioned above did not work for me but it got me close! I also had to delete all of the existing windows credentials that were created by windows for my router. As soon as I did that, it worked. I am guessing I had changed a lot of things on the router and my existing settings were not updated (router name, ip address, etc.)
- Jim-WDec 31, 2016Guide
I too am running Windows 10 and followed the ideas on this thread. Windows Explorer sees the USB device (a memory stick) so I think the windows credentials are OK. I can read and write to it from Explorer. I also tried turning off my firewall to no avail. The Genie software (run from a browser) sees the Readyshare and shows no passwords set on it.
The problem is the ReadySHARE Vault software says "no ReadySHARE device detected".
- ElaineMJan 03, 2017NETGEAR Employee Retired
Jim-W Did you try to factory reset the router then start from scratch?