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2011-12-08 09:44 PM
2011-12-09 05:12 AM
2011-12-09 09:06 AM
2011-12-09 04:49 PM
2011-12-09 05:12 PM
soyelfunk wrote: I went for the easier route and turned off the modem for about 10 minutes. Turns out that did the job. Also, I tried the cable thing before, but it didn't work out, but a great suggestion none the less. I had an IT professor that said 80% of networking problems are in the cabling. Not sure how true that stat is, but I take it into consideration every time I troubleshoot problems.
Thanks for your help.
Answer: turn off router for 10-30 min to allow comcast to recycle
2013-01-09 01:12 PM
1. turn off the cable modem and unplug ethernet cable
2. wait for few min (20min)
3. turn on the cable modem only and do NOT plug any ethernet cable
4. wait until all the light up on cable modem
5. ONLY after all the light is up. hook up a router behind the cable modem
6. you should able to get public IP from the ISP and it will show up in the router status when you login the router.
** remove the BATTERY from the cable modem if built-in and follow from #1~
2013-01-23 11:52 PM
2013-01-24 05:39 AM
Mmitchell512 wrote: i just got this modem and my windows vista laptop will not connect to the internet (wireless) connects to network but it says local only. . .
my desktop works (wired)
as does cell phones and tablet (wireless)
2013-02-07 09:15 AM
jose_collado77 wrote: I have the same problem but all my lights on my router are green. Would the waiting for 10-30 minutes work too? Thanks for your time