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Occasional Contributor
Posts: 5
Registered: ‎2010-10-22

Wireless-G Router WGR614v9 - password

Hello

I do not know the user name or password for my router and wonder how I may go about resetting it.

Thanks for any advice.

High1
Respected Contributor
Posts: 1,134
Registered: ‎2011-11-12

Re: Wireless-G Router WGR614v9 - password

Hard reset the router and reconfigure it.
Contributor
Posts: 29
Registered: ‎2009-03-11

Re: Wireless-G Router WGR614v9 - password

By default: admin password To reset, there is a little hole right near the antenna in the back, stick a pen and wait until the V in the front starts flashing orange.
Occasional Contributor
Posts: 5
Registered: ‎2010-10-22

Re: Wireless-G Router WGR614v9 - password

Hello sabretooth

Many thanks for your reply.

I have done that: resetting the router for 20 secs, then turning it off at the mains foa short while, and resetting the router again before leaving it to settle down. The four lights at the front of the router that should be on are on.

I then go to the address bar at type in either http://www.routerlogin.net/ or the IP address which I get through the cmd prompt. I get a dialogue box asking me for a user name and password (I put in the default ones) and after trying it a couple of times I get another Web page that says: 'System Authentication Failed. Please contact your system administrator for the correct information'.

Would I need to contact my ISP about this?

Thanks
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Wireless-G Router WGR614v9 - password

if this router was supplied by the ISP then you may have branded firmware which are NOT same as netgear default user/pass

If this is the case contact ISP support
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June Mizoguchi-
Occasional Contributor
Posts: 5
Registered: ‎2010-10-22

Re: Wireless-G Router WGR614v9 - password

Hello jmizoguchi

Oh, right. Thanks for explaining the difference.

I will contact the ISP.

Cheers

High1
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Wireless-G Router WGR614v9 - password

Good luck and post your finding
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June Mizoguchi-
Respected Contributor
Posts: 1,134
Registered: ‎2011-11-12

Re: Wireless-G Router WGR614v9 - password

Look all over the router as ISPs usually put the login and password on the label of the router.
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Wireless-G Router WGR614v9 - password

not all does

comcast don't think does. comcast uses cusadmin as username on some unit


sky also are common.. username on sky is sky
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June Mizoguchi-
Occasional Contributor
Posts: 5
Registered: ‎2010-10-22

Re: Wireless-G Router WGR614v9 - password

Hello jmizoguchi

I managed to log-in with sky as the password, thanks.

I have changed the channel to 1 and the connection seems a lot more reliable.

I am getting the following results in Xirrus:

Speed:

Ping: 35ms
Download speed: 2.96Mbps
Upload speed: 0.69Mbps

Quality test:

Packet loss 0%
Ping 32ms
Jitter 4ms

Connection test:

Test Address Summary Result

DNS Reachable 192.168.0.1 Ping: 5 of 5, 3 msec latency - Pass
Gateway Reachable 192.168.0.1 Ping: 5 of 5, 6 msec latency - Pass
DNS Lookup www.google.com IP address: 173.194.66.105 - Pass
Internet Reachable 173.194.66.105 Ping: 5 of 5, 37 msec latency - Pass


It all seems OK at the moment.

Thanks for your help.
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