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Forum Discussion
grumpybs
Aug 12, 2015Tutor
genie installer/updater not windows 10 compatable
I upgraded to Windows 10 and had netgear genie installed at the time. Genie worked just fine on Win 10 until I tried to upgrade to the newest version of genie. The installer deleted the old version a...
- Sep 02, 2015
Hi grumpybs,
The latest version of the NETGEAR Genie should be compatible with Windows 10. I suggest making sure that the program has been completely uninstalled by checking Programs and Features under Control Panel. You can then try to reinstall the program by downloading the latest version using he link below.
http://netgear.com/home/discover/apps/genie.aspx
Regards,
Dexter
Community Team
Fenzitter
Oct 07, 2015Aspirant
carll76 Thanks for the input. I'm just a run-of-the-mill home PC user with teenagers with adventurous minds and far superior technological skills. I just need a router that's user friendly (i.e., robust parental controls and the ability to change SSID passwords with real-time - vs. hours delayed - effect) and doesn't require resetting as frequently as the one I have does. I only wish I needed (and could get) the bandwidth the £200 models are designed to address. I am sure they have the features (and support) that otherwise make them more worthwhile than the basic consumer oriented models, like mine.
carll76
Oct 07, 2015Apprentice
Fenzitter :)
I'm really lucky where I live we have a fibre connection (lived here for 9 years with a very poor 1.5Mbps upload and 0.5Mbps download). The the whole area got upgraded to fibre and I hit 80Mbps download and 20Mbps upload. My provider is talkng about doubling that within a year and offering (at a huge cost of install) 1Gbps fibre to the home. (I'm not sure I can get work to pay for that :) )
I am really impressed with the Live parental controls on the netgear. Asus was good but everyone on the network gets the same level of filtering and with my version of router I had ot have software running on one machine all the time to update the IP address (external).
All the best with your quest..
Carl.