Attached Devices / Network Map

[JLeon]

Hi, I recently upgraded to the latest router firmware (V1.0.2.32) and then noticed my attached devices (and network map devices on genie app) are missing.  Anyone else experiencing the same issue?

JLeon

6/10/2017 @ 6:41AM PT

[DexterJB · Accepted solution]

Hi @JLeon,

Please make sure you do a factory reset after updating the router's firmware.

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @JLeon,

Please make sure you do a factory reset after updating the router's firmware.

Regards,

Dexter

Community Team

[DexterJB]

Hi @JLeon,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team