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Forum Discussion

Juliewolfkiel's avatar
Mar 20, 2022

Can’t connect extender to internet

I haven’t used extender in several years and can’t remember how I connected to my home internet

1 Reply

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  • plemans's avatar
    plemans
    Guru - Experienced User

    Start with factory resetting it. 

    Push and hold reset for 7-15 seconds while powered on. 

    Then follow the install guide. 

    There's a support site with access to manuals, firmware, install guides, etc.
    Go to https://www.netgear.com/support/
    Type in your model number and from there it'll take you to the above.
    Its a great resource to start with.