Can't log in to Genie

[Nazcar]

CG3000-2STAUS (CG3000v2)

Model / Version: CG3000-2STAUS

Via genie app on my phone, I am not able to login locally or remotely.

[michaelkenward]

iPhone or Android?

[Hunter6986]

I have the new galaxys8+ and the app won't let me log in.

[michaelkenward]

Android then.

What happens when you try to login?

[Hunter6986]

Try using the password "password"that's probably the default like mine

[michaelkenward]

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@Hunter6986 wrote:
Try using the password "password"that's probably the default like mine

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That is to login to the genie's interface to control the Netgear device.

Before you can do that you need to login to the wifi. That will have its own password and "username".

[Mkwebb34]

I am trying to log into Genie app interface to control the NetGear router and extender.

[BUDGETVIDEO4BIZ]

Took 8 tries to register on THIS SITE via Mobile..... bad bad bad design. Now, to the original problem.... sign in fail using Galaxy S6 Android Netgear Genie app.... AFTER PHONE SUCCESSFULLY CONNECTED TO WIFI....The Netgear Genie app inserts "admin" ... no quotes... as the username and no way to change that.... "password".... no quotes does NOT work..... password PRINTED on the router DOES NOT WORK.... password used to establish a Netgear account.... Does NOT WORK...... password used to access local WAN does not work, password to access the broadcast SSID DOES NOT WORK...... And they want to charge $49.99 to support their BADLY DESIGNED APP.... And convoluted user interface..... BS.... Open up ZFree support... and your CUSTOMERS...... Who generate your PAYCHECK.....Will help you solve your PROBLEMS