Can’t log into genie local

[Alexdutka]

All works but when I try to log into my genie app and sign into local I can’t seem to figure out admin and password. I can’t change admin name but no idea on password when it says default is “password” but that doesn’t work

[michaelkenward]

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@Alexdutka wrote:
I can’t change admin name but no idea on password when it says default is “password” but that doesn’t work

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Maybe it got changed. If you don't know the password, then a factory reset will get it back to the defaults.

Visit the support pages:

Support | NETGEAR

and feed in your model number and check the documentation for your hardware.

You may have done this already, but I can't tell from your message.

Remember, these things are case sensitive.