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Cannot Add Itunes Server to Remote App
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Cannot Add Itunes Server to Remote App
I am able to see my WD Hard Drive on the Genie App through the ReadyShare portion of the app. When I log in to add the Itunes Server and get the 4 digit code from the Remote App it will not "Allow Control". I try to Apply settings. Nothing. The WD Hard Drive will not show up as an option in the Remote App on my phone. Any ideas on why I can see all of the files on my Hard Drive in ReadyShare, but am unable to get it to work with the Itunes Server feature?
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Re: Cannot Add Itunes Server to Remote App
Hi @Hatfield,
1. What is the model number and firmware version of your device?
2. Have you tried resetting the router?
3. Have you tried re-flashing the firmware?
4. Have you tried using another iOS device?
5. What iOS version are you using?
Regards,
Dexter
Community Team
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